Video after the purchase, is customer satisfaction important to you?
Personalised video can also drive customer satisfaction (and positive reviews, referrals, word of mouth, etc.) after purchase.
Purchasing a new car is an enormous journey for any customer. As a dealer, you have the opportunity to make the event both exciting and memorable! The more memorable this experience, the more likely you are to create ambassadors for your brand.
- Build up excitement pre-delivery with a personalized congratulations message
- Give them another “sneak peek” of their soon-to-be new car
- Think not just about the customer, but their friends and family that they may share the video with