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Training Aftersales
The How of video messaging
Tip 2: Complaint handling
31 August 2021 14:46
Do you know why it is important to start with the customer's complaint, if any?
Take a look!
Articles in this section
Tip 1: The Introduction
Tip 2: Complaint handling
Tip 3: Underneath the bonnet
Tip 4: Around the vehicle
Tip 5: Brakes and tyres
Tip 6: Underneath the vehicle
Tip 7: Commercial actions
Tip 8: Conclusion
General Tips
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