The How of video messaging
As a Technician you can tell customers a lot about their vehicle which is normally invisible or unknown to them.

Just as before: first check the vehicle, determine what you are going to record, and only then start recording your video message.

There is a lot to show and to say when underneath a vehicle

A few tips to keep in mind when recording underneath the vehicle:

Keep sufficient distance from the item in question
Keep your descriptions short and to the point
Try to avoid technical terms
Move and speak calmly and clearly

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